Students are better served by a Service Desk that is more readily available during those times when students require them -- during the lunch hour and after 4 p.m.

The institution supports students through the strategic use of technology and social media -- both in the recruitment and retention of students.

A Student Experience Model sets minimum standards that a typical student should experience when applying to, studying at, and graduating from Aurora College. The services and instructional elements of Community Learning Centres will also be considered as part of a Student Experience Model. This will support the development of the Strategic Enrolment Management (SEM) Plan. This work was done by Aurora College as part of their efforts to enhance internal policies as they move towards a polytechnic university. 

Developing a Strategic Enrolment Management (SEM) plan will help the College focus its efforts where they are needed most in order to help all Aurora College students achieve success while at the institution and beyond. A SEM plan coordinates the College's core business functions such as student recruitment, student services, and academic program planning to make enrollment growth and stability something that can be predicted and is planned. This work is not a milestone committment, but important to enhancing the instution and preparing for transformation. 

Student Recruitment Ambassadors may add to the success of recruitment activities with first hand experience. The added value of ambassadors will be identified in the Recruitment, Marketing and Communications Strategy 2021-2024.

Application standards will ensure that every student entering a program has been assessed to ensure they have the prerequisites required to succeed in their chosen program. The transformational aspect of this project has been completed and it will be operationalized through the implementation of the Strategic Enrolment Management Plan.