Active Offer

The GNWT believes that its communications, programs, and services should be available or accessible in French in significant demand communities through appropriate and practical methods that are adapted to the particular context and needs of the Francophone community. With this in mind, the GNWT’s objective is the effective delivery of French language services and the simultaneous publication of communications in French and English.

The effective delivery of French language services will often involve the active offer.  An active offer is a greeting that informs the public that they may communicate in either French or English when requesting a service from the GNWT. Its purpose is to ensure that an individual feels comfortable expressing themselves in either language.

An active offer can take the form of a sign, personal greeting, or message. In contexts where urgent or highly confidential matters are likely to arise, the client should feel confident accessing the required service or in knowing it is available due to the active offer

French language services are made readily available through:

• having bilingual personnel at points of direct service to the public;
• using referral systems to facilitate easy access to bilingual personnel or an interpretation service upon first contact between a French-speaking client and a non-French-speaking employee;
• using the appropriate bilingual publication format for public information and usage materials; and,
• presenting materials in both languages in display areas and on websites.

Please view the video below for more information on accessing GNWT services in French and the active offer.

If you have feedback on the quality of French services, we want to know! Visit: www.votreavisgtno.ca

These resources share news and information about what the GNWT is doing to improve access to information and services in French for the French-speaking public.

• Active Offer Toolkit
  • "Working Together" guide for managers
  • "Quick reference guide" for front-line employees
  • GNWT staff training - clinical settings
  • GNWT staff training - general settings
• Francophone Newsroom
  • GNWT Newsroom
  • votreGTNO

Les Rendez-vous de la Francophonie 

Les Rendez-vous de la Francophonie (RVF) is a cultural event which promotes the French language across Canada every year in March.

In 2022, we celebrate the 24th year of Rendez-vous de la Francophonie with the theme: Traditions. This theme highlights the connections of the past and present generations, communities and cultures which help shape our identities. This theme gives us an opportunity to connect with ourselves and celebrate the richness of the Canadian Francophonie in all of its diversity.

For more information about events and activities, please visit www.rvf.ca/en